Privacy Policy
Effective Date: January 15, 2025
Your privacy matters to us. This policy explains how Evolveconsole collects, uses, and protects your personal information when you use our financial education services.
Information We Collect
We collect information you provide directly to us and information automatically collected when you use our services. This helps us deliver personalized financial education and improve your learning experience.
- Name, email address, and phone number when you register for our programs
- Educational background and professional experience for course customization
- Payment information processed through secure third-party providers
- Communication preferences and course progress data
- Feedback, questions, and support requests you submit to us
Our website automatically collects certain information about your device and how you interact with our content. This includes your IP address, browser type, pages visited, and time spent on different sections of our educational materials.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our financial education services. Your data helps us create better learning experiences and communicate effectively with our students.
Providing access to educational materials, tracking progress, and issuing certificates upon completion.
Sending course updates, educational content, and responding to your inquiries and support requests.
Analyzing usage patterns to enhance our curriculum and develop new educational offerings.
Meeting educational standards and regulatory requirements in Thailand's financial education sector.
Information Sharing and Disclosure
We don't sell or rent your personal information to third parties. We may share information in specific circumstances to provide our services or comply with legal requirements.
We work with trusted service providers who help us operate our platform, process payments, and deliver educational content. These partners are contractually required to protect your information and use it only for specified purposes.
We may disclose your information if required by Thai law, court order, or government request. We'll notify you of such requests unless legally prohibited from doing so.
We never share your personal information for marketing purposes with other companies. Any emails you receive from us relate directly to your educational experience with Evolveconsole.
Your Rights and Choices
You have several rights regarding your personal information. We've made it easy for you to exercise these rights and maintain control over your data.
Request a copy of the personal information we hold about you, including course progress and communication history.
Correct or update your personal details, educational background, or communication preferences at any time.
Request deletion of your account and associated personal data, subject to our legal obligations for educational records.
Request your data in a structured format that you can transfer to another educational service provider.
Contact us at info@evolveconsole.com with your request. We'll respond within 30 days and may need to verify your identity before processing certain requests. There's no charge for most requests, though we may charge a reasonable fee for excessive or repetitive requests.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices follow industry standards and Thai data protection regulations.
All data transmission uses SSL encryption, and sensitive information is encrypted when stored on our servers.
Limited employee access to personal data based on job requirements, with regular access reviews and updates.
Periodic security assessments and vulnerability testing to identify and address potential risks.
Established procedures for detecting, responding to, and reporting any security incidents or data breaches.
While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.
When we no longer need your information, we securely delete or anonymize it. Some information may be retained in anonymized form for research and service improvement purposes.
International Data Transfers
Our primary data processing occurs within Thailand. However, some of our service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place.
We use standard contractual clauses approved by relevant authorities and work only with service providers that demonstrate adequate data protection measures. All international transfers comply with Thai Personal Data Protection Act requirements.
If you have concerns about international data transfers, please contact us to discuss your options, which may include limiting certain features or services.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser preferences.
- Essential cookies required for basic website functionality and course access
- Preference cookies that remember your settings and customization choices
- Analytics cookies that help us understand how visitors use our website
- Security cookies that protect your account and prevent fraudulent activity
You can disable cookies through your browser settings, though this may limit some website functionality. Our essential cookies are necessary for course delivery and account security.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notice on our website.
We'll provide at least 30 days' notice before any material changes take effect. Continued use of our services after the effective date constitutes acceptance of the updated policy.
We recommend reviewing this policy periodically to stay informed about how we protect your information. The current version is always available on our website with the effective date clearly displayed.
Questions About Your Privacy?
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: info@evolveconsole.com
Phone: +66 2 461 8334
Address: Chomphu, Mueang Lampang District, Lampang 52000, Thailand
This privacy policy was last updated on January 15, 2025. We review our privacy practices regularly to ensure they meet current standards and regulations.