Privacy Policy

Effective Date: January 15, 2025

Your privacy matters to us. This policy explains how Evolveconsole collects, uses, and protects your personal information when you use our financial education services.

Information We Collect

We collect information you provide directly to us and information automatically collected when you use our services. This helps us deliver personalized financial education and improve your learning experience.

Personal Information
  • Name, email address, and phone number when you register for our programs
  • Educational background and professional experience for course customization
  • Payment information processed through secure third-party providers
  • Communication preferences and course progress data
  • Feedback, questions, and support requests you submit to us
Automatically Collected Information

Our website automatically collects certain information about your device and how you interact with our content. This includes your IP address, browser type, pages visited, and time spent on different sections of our educational materials.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our financial education services. Your data helps us create better learning experiences and communicate effectively with our students.

Course Delivery

Providing access to educational materials, tracking progress, and issuing certificates upon completion.

Communication

Sending course updates, educational content, and responding to your inquiries and support requests.

Service Improvement

Analyzing usage patterns to enhance our curriculum and develop new educational offerings.

Legal Compliance

Meeting educational standards and regulatory requirements in Thailand's financial education sector.

Information Sharing and Disclosure

We don't sell or rent your personal information to third parties. We may share information in specific circumstances to provide our services or comply with legal requirements.

Service Providers

We work with trusted service providers who help us operate our platform, process payments, and deliver educational content. These partners are contractually required to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information if required by Thai law, court order, or government request. We'll notify you of such requests unless legally prohibited from doing so.

Important Note

We never share your personal information for marketing purposes with other companies. Any emails you receive from us relate directly to your educational experience with Evolveconsole.

Your Rights and Choices

You have several rights regarding your personal information. We've made it easy for you to exercise these rights and maintain control over your data.

Access Your Data

Request a copy of the personal information we hold about you, including course progress and communication history.

Update Information

Correct or update your personal details, educational background, or communication preferences at any time.

Delete Your Account

Request deletion of your account and associated personal data, subject to our legal obligations for educational records.

Data Portability

Request your data in a structured format that you can transfer to another educational service provider.

How to Exercise Your Rights

Contact us at info@evolveconsole.com with your request. We'll respond within 30 days and may need to verify your identity before processing certain requests. There's no charge for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices follow industry standards and Thai data protection regulations.

Encryption

All data transmission uses SSL encryption, and sensitive information is encrypted when stored on our servers.

Access Controls

Limited employee access to personal data based on job requirements, with regular access reviews and updates.

Regular Audits

Periodic security assessments and vulnerability testing to identify and address potential risks.

Incident Response

Established procedures for detecting, responding to, and reporting any security incidents or data breaches.

While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

Course Progress Data: Retained for 7 years after course completion to support credential verification and continuing education tracking.
Account Information: Maintained while your account is active, plus 3 years after account closure for legal compliance.
Communication Records: Email correspondence and support requests kept for 5 years to maintain service quality and resolve disputes.
Payment Information: Financial transaction records retained for 10 years as required by Thai financial regulations.
Marketing Preferences: Maintained until you withdraw consent or request deletion, whichever comes first.

When we no longer need your information, we securely delete or anonymize it. Some information may be retained in anonymized form for research and service improvement purposes.

International Data Transfers

Our primary data processing occurs within Thailand. However, some of our service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place.

Transfer Safeguards

We use standard contractual clauses approved by relevant authorities and work only with service providers that demonstrate adequate data protection measures. All international transfers comply with Thai Personal Data Protection Act requirements.

If you have concerns about international data transfers, please contact us to discuss your options, which may include limiting certain features or services.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser preferences.

Types of Cookies We Use
  • Essential cookies required for basic website functionality and course access
  • Preference cookies that remember your settings and customization choices
  • Analytics cookies that help us understand how visitors use our website
  • Security cookies that protect your account and prevent fraudulent activity

You can disable cookies through your browser settings, though this may limit some website functionality. Our essential cookies are necessary for course delivery and account security.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notice on our website.

Notification Process

We'll provide at least 30 days' notice before any material changes take effect. Continued use of our services after the effective date constitutes acceptance of the updated policy.

We recommend reviewing this policy periodically to stay informed about how we protect your information. The current version is always available on our website with the effective date clearly displayed.

Questions About Your Privacy?

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Email: info@evolveconsole.com

Phone: +66 2 461 8334

Address: Chomphu, Mueang Lampang District, Lampang 52000, Thailand

This privacy policy was last updated on January 15, 2025. We review our privacy practices regularly to ensure they meet current standards and regulations.